Refund policy

Due to the nature of our products, we do not accept returns or exchanges on used or burned candles. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item and packaging. We’ll review the issue and work with you on a replacement or other appropriate resolution.

Unused and unopened items may be considered for return on a case-by-case basis. Customers are responsible for return shipping unless the item arrived damaged or incorrect. Original shipping charges are non-refundable