Shipping & Returns
SHIPPING & RETURNS 📦
Cute candles, delivered straight to your doorstep.
Every Saddie Baddie Club candle is hand-poured in small batches with love (and maybe a few feelings) in Dallas, Texas.
SHIPPING
We currently offer shipping only. Local pickup is not available.
Orders are carefully packaged to help your candles arrive safely.
Shipping costs and estimated delivery times will be displayed at checkout.
Once your order ships, you’ll receive tracking information when available.
ORDER PROCESSING đź’Ś
Good things take time (especially when they’re hand-poured with love).
All Saddie Baddie Club orders are processed within 5–7 business days, excluding weekends and holidays.
Processing time is the time needed to prepare and package your order before it ships.
Once your order has shipped, you’ll receive tracking information when available.
SHIPPING & DELIVERY
Shipping rates and estimated delivery times are calculated at checkout.
Delivery times vary depending on the shipping carrier and destination. Shipping transit time is separate from our 5–7 business day processing window.
We currently offer shipping only. Local pickup is not available.
DAMAGED OR INCORRECT ORDERS
Sometimes life gets messy, but your candle order shouldn’t!
If your order arrives damaged or you receive the wrong item, please contact us with your order number and photos of the issue so we can review it and help make things right.
RETURNS & REFUNDS
Please review our store’s official refund policy for return eligibility, timeframes, and instructions.
QUESTIONS?
Need help with your order? Visit our Contact Us page.
Even baddies need a little help sometimes. đź’—
With love,
Saddie Baddie Club
RETURNS & REFUNDS đź’”
All sales are final (unlike your last situationship).
Because our candles are hand-poured in small batches, we do not accept returns or exchanges for change of mind, scent preferences, or unwanted items.
DAMAGED OR INCORRECT ORDERS
Sometimes life gets messy, but your candle order shouldn’t!
If your order arrives damaged or incorrect, please contact us within 7 days of delivery through our Contact Us page.
Please include:
- Your order number
- Clear photos of the damaged or incorrect item
- A brief description of the issue
Once we’ve reviewed your request, we’ll arrange an appropriate replacement or refund.
Please keep the original packaging until your issue is resolved.
This policy does not limit any rights you may have under applicable consumer protection laws.
Even baddies deserve happy endings. đź’—